HET ATELIER VAN EVA V.
Privacy
Limitation of liability
The information on the website is of a general nature. The information is not adapted to personal or specific circumstances, and can therefore not be considered as personal, professional or legal advice to the user.
Het atelier van Eva V. makes every effort to ensure that the information provided is complete, correct, accurate and up-to-date. Despite these efforts, inaccuracies may occur in the information provided. If the information provided contains inaccuracies or if certain information on or via the site would be unavailable, Het atelier van Eva V. will make the greatest possible effort to rectify this as quickly as possible
However, Het atelier van Eva V. cannot be held liable for direct or indirect damage resulting from the use of the information on this site. If you find inaccuracies in the information made available via the site, you can contact the site administrator.
The content of the site (including links) can be adapted, modified or supplemented at any time without notice or notification. Het atelier van Eva V.does not guarantee the proper functioning of the website and can in no way be held liable for a malfunction or temporary (un) availability of the website or for any form of damage, direct or indirect, which would result from the access to or use of the website.
Het atelier van Eva V. can under no circumstances be held liable in any way whatsoever, directly or indirectly, in any way or any other way, for damage resulting from the use of this site or of another, in particular as a result of links or hyperlinks, including without limitation, all losses, work interruptions, damage to programs or other data on the computer system, equipment, software or other of the user.
The website may contain hyperlinks to websites or pages of third parties or indirectly refer to them. Placing links to these websites or pages in no way implies an implicit approval of their content.
Het atelier van Eva V. explicitly declares that it has no control over the content or other characteristics of these websites and can in no case be held liable for their content or characteristics or for any other form of damage resulting from their use.
Applicable law and competent courts
Belgian law applies to this site. In case of a dispute, only the courts of the district ANTWERPEN are competent.
Privacy policy
Het atelier van Eva V. processes personal data in accordance with this privacy statement. For further information, questions or comments regarding our privacy policy, please contact Eva at eva@dewenkbrauwerij.be
Processing purposes
Het atelier van Eva V. collects and processes the personal data of customers for customer and order management (including customer administration, follow-up of orders/deliveries, invoicing, follow-up of solvency, profiling and sending of marketing and personalised advertising).
The legal basis of processing personal data.
Personal data are processed on the basis of article 6.1. permission from the General Data Protection Regulation.
[In so far as the processing of the personal data takes place on the basis of Article 6.1. a) (consent), the customer always has the right to withdraw the consent given.]
Transfer to third parties
If this is necessary to achieve the intended purposes, the customer's personal data will be shared with other companies within the European Economic Area that is connected directly or indirectly with Het atelier van Eva V.or with any other partner.
Het atelier van Eva V. guarantees that these recipients will take the necessary technical and organisational measures to protect the personal data.
Storage period
The personal data processed by the customer management will be retained for the period necessary to comply with legal requirements (including in the field of accounting).
The right of access, correction, erasure, restriction, objection, and transferability of personal data
The customer has the right to inspect his personal data at all times and can (have them) correct them if they are incorrect or incomplete, have them removed, limit their processing and object to the processing of personal data concerning him on the basis of article 6.1 (e) or (f), including profiling based on those provisions.
In addition, the customer has the right to obtain a copy (in a structured, current and machine-readable form) of his personal data and to have the personal data forwarded to another company.
In order to exercise the above rights, the customer is asked to:
- adjust the settings of his customer account himself; and/or
- send an e-mail to the following e-mail address: eva@dewenkbrauwerij.be
Direct marketing
The customer has the right to oppose free of charge any processing of his personal data with a view to direct marketing.
Complaint
The Client has the right to lodge a complaint with the Commission for the Protection of Privacy (Drukpersstraat 35, 1000 Brussels - commission@privacycommission.be).
The use of 'Cookies'
During a visit to the site, 'cookies' can be placed on the hard disk of your computer. A Cookie is a text file that is placed on the server of a website in the browser of your computer or on your mobile device when you consult a website. Cookies can not be used to identify people, a Cookie can only identify a machine.
'First Party Cookies' are technical cookies that are used by the visited site itself and which aim to make the site function optimally. Example: settings that the user made on previous visits to the site, or: a prefilled form with data that the user has done during previous visits.
'Third Party Cookies' are Cookies that do not originate from the website itself, but from third parties, for example, an existing marketing or advertisement plug-in. For example cookies from Facebook or Google Analytics. For such Cookies, the visitor to the site must first give permission - this can be done via a bar at the bottom or at the top of the website, with reference to this policy, which does not prevent further surfing on the website.)
You can set your internet browser in such a way that cookies are not accepted, that you receive a warning when a cookie is installed or that the cookies are subsequently removed from your hard drive. You can do this via the settings of your browser (via the help function). Keep in mind that certain graphic elements can not appear correctly, or that you will not be able to use certain applications.
By using our website, you agree to our use of cookies.
TERMS & CONDITIONS
On this page, you will find all the legal conditions for the use of our website. Do not hesitate to contact for any additional questions or clarifications via eva@dewenkbrauwerij.be
1. General
These terms and conditions govern the use of the website of www.hetateliervanevav.be
Eva Verbruggen its registered office at 2140 Antwerp, Zegelstraat 5 VAT BE 0508 591 091 (hereinafter " the seller "). The terms of sale apply whenever a reservation or order is placed through the webshop www.hetateliervanevav.be
The website of Het atelier van Eva V. was created, commissioned and operated by the seller. Users may view the free information on the site and print for personal use but not for commercial purposes.
Minors or other incapacitated should be represented by their parents or legal representative who is also bound by these terms and conditions and must complete the order form itself or the incapacitated must grant explicit permission to do so, otherwise, the order will not be accepted. This will retain the provisions of art. 11 concerning the processing of personal data apply in full.
Anyone who places an order, confirmed by the order to be a natural person and not a trader or at least not ordering as a trader.
Placing an order on the website includes the acceptance of these terms and conditions. To place an order, accepting the terms is necessary. If you order, you are declaring to know the terms and conditions of the seller and you are accepting them. The general conditions are available and can be consulted on the website.
With each order, the general conditions, at that time recorded on the website and invoice, are applicable, with the exclusion of any older or newer provisions.
If one of these conditions for any reason would not be legally valid, the remaining conditions remain fully applicable.
What is not expressly provided in these terms and conditions shall be governed by the provisions of Belgian law.
The language of the agreements is Dutch. We advise contacting our customer service in case of ambiguity.
2. Offer and order
An order can be placed only through www.hetateliervanevav.be
Orders are deemed to be placed for non-professional purposes through the website. These general conditions of sale, apply only to consumers (within the meaning of the Law on market practices and consumer protection of April 6, 2010). Merchants that want to place orders for personal use are advised to contact first our Customer Service.
The seller commits himself to process the orders, placed on the website, while stocks last and within the limits laid down in these conditions. The online order can only be processed if the customer is clearly identified CFR. according to Art. 9.
The seller reserves the right to refuse orders in case of serious suspicion of abuse of rights or bad faith, strongly suspected to seller unacceptable commercial purposes or to depletion of the stock of a particular article.
An order is only final after the acceptance of these general sales conditions, the prices and the description of the offer. If something in the offer or after order, was insufficiently clear, the customer can always contact the online customer service for further information through the contact form under ' contact us', or by e-mail at eva@dewenkbrauwerij.be
All questions will be answered as soon as possible.
3. Payment
The prices are stated on the website at the time of ordering. All prices include 21 % VAT.
Shipping costs will be based on location of parcel
If payment is made by bank transfer, the order will be executed after receipt of the payment. Pending the ordered items will be reserved for 7 days period within which the transfer must have happened and pay the seller must have reached, if not the order will be invalidated.
4. Order confirmation
When the system has accepted the above payment, the seller confirms the order by e-mail.
5. Delivery
Delivery and shipping possibilities we be determined after placed order, based on your location of the parcel.
local Pick up is available without costs, appointment is required.
6. Returns
Art. 46 Market Practices Act:
The consumer has the right to inform the company that he abandons the purchase without penalty and without giving any reason within 14 calendar days from the day following the delivery of the good.
Each ordered item can be returned within fourteen calendar days. The article should be in the original packaging. The customer will be refunded by choice or receive a voucher.
The customer can return the product within fourteen calendar days by mail. The article should be packed in the original shipping box and sent to the following return address: Het atelier van Eva V. , Zegelstraat 5, 2140 Antwerpen
Return is always at the expense of the customer. Also returning from abroad, the customer bears the costs.
In any case, a return is only accepted if the item has been sent back undefiled, undamaged and unworn and in the original packaging.
If a correct return in addition to any shipping charges, no fees, nor any compensations will be charged.
As the return has been handled by the seller, a refund will be done by using the initial payment choice of the consumer.
7. Warranty
Any problem or defect, with respect to the delivery of an article, damage or quality defect within seven days must be reported in writing by registered mail to the address: Het atelier vn Eva V., Zegelstraat 5, 2140 Antwerpen, Belgium or via e-mail to eva@dewenkbrauwerij.be in case of identified problems, the customer must report it to Het atelier van Eva V within seven days of receipt. There will be an interaction with a solution come out. If the delivery is to be returned to the seller, this is done in the manner as stated under 7. The cost of shipment from Belgium and the Netherlands (providing a personalised label as described above under 7) shall be taken by the seller. For shipping from other countries, the customer is solely responsible for the costs.
The seller offers the guarantees provided by the law
The seller is not liable for odds, accident, misuse or wrong manipulation of an article by the customer.
An article with an acceptable claim will be repaired or replaced free of charge. If the costs of repair are disproportionate, the seller reserves the right to replace the item or exchange it with a similar product.
8. Signature and proof
The customer accepts electronic evidence.
The customer is solely and exclusively responsible for the accuracy of any information that he or she provides to the seller.
The final confirmation of the order by the customer implies acceptance of the order at the stipulated price. Ratification of the customer replaces the signature and full acceptance of all transactions via the website.